Frequently Asked Questions

Everything you need to know about your Perry Ellis experience.

How can I track my order?

Once your order has shipped, you will receive an email confirmation with a tracking number. You can also track your status by logging into your account and visiting the 'Order History' section.

What is your return policy?

We accept returns of unworn, unwashed, and undamaged items with original tags attached within 30 days of purchase. Please note that final sale items are not eligible for return or exchange.

Do you offer international shipping?

Yes, Perry Ellis ships to many countries worldwide. Shipping costs and delivery timelines vary by location and will be calculated at checkout.

How do I determine my size?

We provide a comprehensive Size Guide on every product page to help you find the perfect fit. If you are between sizes, we generally recommend sizing up for a more comfortable fit.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, and buy-now-pay-later options like Klarna and Afterpay.

Can I change or cancel my order after it has been placed?

To ensure fast delivery, we process orders immediately. Once an order is placed, we are unable to make changes or cancellations. You may return the items once they arrive according to our return policy.